Expansion of Leadership Team Fuels Growth at Global Network and Security Managed Services Leader Coevolve
Sydney, Australia, 1 February 2024
Coevolve, a pioneer in next-generation network and security managed services, is delighted to announce a new investment in Global Operations, Client Experience (CX), and AIops. Effective today we are announcing two key promotions to advance our growth and innovation objectives, accelerating the benefits we deliver to our global clients.
Luke Nealon, who joined Coevolve in 2020, has been promoted to the newly created role of Managing Director of Digital Innovation. Having previously led Global Operations, Luke has been pivotal to our global expansion and maintaining the highest standards of delivery and assurance. Moving forward his leadership will now drive our automation, data analytics, and AI-enabled service initiatives, further consolidating Coevolve’s position as a leader in this space. Luke will continue to engage with clients on our new services development as this capability is taken to the next level.
Simultaneously Jordan Jeffery has been promoted to Director – Global Operations & CX. Having delivered several projects over the last six months, Jordan has played an instrumental role in significantly advancing our Client Experience function, and accelerating our product development in Multi-Cloud Network Management, Azure Virtual WAN, and integrated security services. With his new role, Jordan will continue to enhance our Client Experience function and lead the parallel function of Operations. Jordan was formerly a COO at an MSP, in addition to holding senior technology roles in large enterprises and professional services firms. He brings fabulous experience and a global mindset.
Tim Sullivan Co-Founder and CEO notes, “This reorganization is another pivotal moment for Coevolve and emphasizes our extreme focus on client quality for the long term. It not only reflects our commitment to continuous improvement and innovation but also aligns perfectly with our vision for the future. Jordan’s successful tenure and Luke’s new role as Managing Director of Digital Innovation are key to our strategy of providing unparalleled, innovative services to our clients worldwide.”
Ciaran Roche, Co-Founder and CTO, adds, ‘The advancements we’ve made, especially in the realm of digital and AI technologies, underpin our ability to stay ahead in this competitive market. The successful completion of this strategic reorganization is a testament to our team’s innovator DNA and our dedication to superior excellence.'”
This expansion of our leadership team emphasizes our commitment to expanding our client base and bolstering our operational capabilities with top-tier expertise. It’s a decisive move towards enhancing our service offerings, including critical areas like SASE, multi-cloud network management, and Azure Virtual WAN.
Sullivan added, “Not having legacy systems and a range of acquired company’s systems to integrate means 100% of our Digital Innovation focus can be on our clients’ interaction with Coevolve. Our vendor partners appreciate our massive focus on high-quality outcomes.”
Roche noted, “Our value-add comes from the insights we can derive for our clients from Smart Services. Using automation and machine learning as the foundation, we collect and ingest over 2 billion data samples per month to roll out new actionable insights. By combining deep domain technical expertise, a massive reservoir of data, and a strong business context by virtue of long-term client relationships of the highest quality. Additionally, our agility means that we can rapidly operationalize fast-moving technologies like generative AI; we’re already seeing the benefits that this provides to our clients.”
This strategic shift marks a significant milestone in our journey toward global leadership in managed network and security services. We’re poised for accelerated growth and innovation and are ready to keep setting new industry benchmarks as a true early adopter.
Coevolve delivers cutting-edge managed network and security services to multinational enterprises, driven by innovation and client-centricity.
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Marketing Manager, Coevolve